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Get involved, sign up now, it's quick and free get access to the member areas in just a few clicks and get better connected in your building and your neighbourhood.

Anyone - whether resident, managing agent, or long-distance landlord - who has a shared interest in making our living environment better is welcome to join Engage. Where available, residents and property owners in each covered building can also get access to their own exclusive area of the website, to discuss issues and solutions to common problems and to help them be more involved in the building and neighbourhood they live in.

We also welcome membership from strategic partners, such as the City Council and the business community, as we seek to connect everyone in Liverpool City Centre to make it an even better place in which to live.

Advice zone

Each month, we aim to have experts in all fields of city living here to answer your questions and share views with you.

Over time, we hope to build up the most definitive knowledgebase on urban living in the UK.

Help us get started...

By Engage Liverpool at 21:56 on 17/05/10. Liked by 1 person.

Tell us what you would most like advice on.

By jsmith_boldstreet at 22:39 on 14/12/10.

They want to build a new fast food place right below me how can this be stopped I have concerns that it may cause a fire smells and devaule my home

By jsmith_boldstreet at 21:57 on 21/11/10.

How come new barnight club venues open within my road and letters or notices are not sent out by the interested party or licensing unit of Liverpool City council? Why is it not possible to complain anonymously about problems from night clubs and bars? There is a level of fear to complain as there is a high potential for threats from the ownersinterested parties of nightclubsbars. Also from the information provided by Liverpool city council residents and business are suppose to coexist. However, this is not possible with high noise levels from nightclubs and without the environmental team been active nor the licensing unit or that thereof building regulations being correctly put in place or maintained.

By TCafferky(LCC) at 15:44 on 21/02/11.

In most cases anonymous complaints can be investigated, however if you choose to remain anonymous it will limit the powers that the noise team can take to help you. Assessments for noise nuisance have to be made by the team from inside the complainants premises. What's more, any anonymous complaints received by the noise team will usually get a lower priority, particularly during periods of high demand on the out of hours noise service. Finally, all the complainants details are treated as confidental and no information is passed to the perpertrator. However, if formal action is taken and a prosecution becomes necessary then enforcement officers will often request a witness statement from the complainant as supporting evidence. This evidence is often viewed as essential in any court proceeding. Apologies for the delayed response.

By mark at 18:25 on 23/11/10.

While obviously the council need to be able to officially confirm a noise nuisance exists in order to take any legal action - I agree that sometimes it does feel that people need to expose themselves more than they should have to - i.e. if a nightclubs noise can be heard on the street then why should a resident have to give their name and address in order to get that sorted out? Whether the potential for threats is really there or not, the fact is some people do worry about that and it can be barrier to them reporting things. As an aside to Jsmith though, there are some decent contacts in the Get help here section to your left, including one for a night time noise team. They do say that your details won't be given to anyone else.

By m3453 at 10:48 on 29/07/10.

From the discussions going on in the private indepth section, it is clear that people have some firm views and experiences of serviced apartments.

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